All Systems Operational

About This Site

Lithium monitors all of its critical services both internally and through 3rd party services. This page reports on known infrastructure wide incidents affecting Lithium platform. If you're experiencing an availability or a performance issue that isn't shown here, please report it to outage@lithium.com. Subscribing to updates is the best way to stay informed about any issues affecting Lithium platform availability.

Community Operational
AMER Community Datacenter   ? Operational
EMEA Community Datacenter   ? Operational
APAC Community Datacenter   ? Operational
LSI   Operational
API   Operational
CDN   Operational
Social Media Management Operational
AMER & APAC SMM Datacenter   ? Operational
EMEA SMM Datacenter   ? Operational
SMM Analytics   Operational
Twitter API   ? Operational
Facebook API   ? Operational
Other APIs   ? Operational
AMER SMM CRM Connector   Operational
EMEA SMM CRM Connector   Operational
Stage SMM CRM Connector   Operational
Lithium Corporate Operational
Lithium Community   ? Operational
Lithium Case Management & Portal   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Nov 18, 2017

No incidents reported today.

Nov 17, 2017
Resolved - This issue has been resolved. Thank you for your patience.
Nov 17, 22:41 UTC
Monitoring - The issue has been resolved and we're closely monitoring the situation.
Nov 17, 21:31 UTC
Investigating - Our monitoring has alerted us to connectivity problems with SJ based communities. Lithium Engineering is aware and investigating.
Nov 17, 21:19 UTC
Nov 16, 2017
Resolved - This issue has now been resolved. Thank you for your patience.
Nov 16, 18:25 UTC
Investigating - We are investigating an issue with Facebook Private Message delays for customers hosted in our EMEA Datacenter. We will keep you updated as we get more information.
Nov 16, 16:14 UTC
Nov 15, 2017
Resolved - This issue has been resolved.
Nov 15, 21:33 UTC
Monitoring - Our engineering team has addressed this issue. They are continuing to monitor closely on our end to ensure there are no residual issues.
Nov 15, 20:52 UTC
Investigating - Our engineering team is investigating connectivity issues for customers hosted in our EMEA datacenter. This may prevent you from accessing Response, we will keep you updated as we get more information.
Nov 15, 20:20 UTC
Nov 14, 2017
Resolved - This issue with Facebook Private Message delays has been resolved. You may still see a few delays here and there as things catch up.

We apologize for any inconvenience.

Thanks for your patience.
Nov 14, 20:22 UTC
Identified - We've identified an issue causing Facebook Private Messages to be ingested with a delay. Our engineering team has been alerted to the issue and they are investigating further.
Nov 14, 19:03 UTC
Nov 13, 2017

No incidents reported.

Nov 12, 2017

No incidents reported.

Nov 11, 2017

No incidents reported.

Nov 10, 2017

No incidents reported.

Nov 9, 2017

No incidents reported.

Nov 8, 2017

No incidents reported.

Nov 7, 2017

No incidents reported.

Nov 6, 2017

No incidents reported.

Nov 5, 2017

No incidents reported.

Nov 4, 2017

No incidents reported.

Nov 3, 2017

No incidents reported.

Nov 2, 2017

No incidents reported.

Nov 1, 2017

No incidents reported.

Oct 31, 2017

No incidents reported.

Oct 30, 2017

No incidents reported.

Oct 29, 2017

No incidents reported.

Oct 28, 2017

No incidents reported.

Oct 27, 2017

No incidents reported.

Oct 26, 2017

No incidents reported.

Oct 25, 2017

No incidents reported.

Oct 24, 2017

No incidents reported.

Oct 23, 2017

No incidents reported.

Oct 22, 2017

No incidents reported.

Oct 21, 2017

No incidents reported.

Oct 20, 2017

No incidents reported.

Oct 19, 2017

No incidents reported.