Update - The FB bug to follow for updates is now this one:

http://developers.facebook.com/bugs/1862359940759966/
Sep 22, 22:46 UTC
Monitoring - We are monitoring a Facebook issue where first time private messages are not appearing in Lithium Response. Existing conversations with private messages will still work.

See the following Facebook Bug for more information and updates:

https://developers.facebook.com/bugs/140998483180324/
Sep 22, 15:19 UTC

About This Site

Lithium monitors all of its critical services both internally and through 3rd party services. This page reports on known infrastructure wide incidents affecting Lithium platform. If you're experiencing an availability or a performance issue that isn't shown here, please report it to outage@lithium.com. Subscribing to updates is the best way to stay informed about any issues affecting Lithium platform availability.

Community Operational
AMER Community Datacenter   ? Operational
EMEA Community Datacenter   ? Operational
APAC Community Datacenter   ? Operational
LSI   Operational
API   Operational
CDN   Operational
Social Media Management Partial Outage
AMER & APAC SMM Datacenter   ? Operational
EMEA SMM Datacenter   ? Operational
SMM Analytics   Operational
Twitter API   ? Operational
Facebook API   ? Partial Outage
Other APIs   ? Operational
AMER SMM CRM Connector   Operational
EMEA SMM CRM Connector   Operational
Stage SMM CRM Connector   Operational
Lithium Corporate Operational
Lithium Community   ? Operational
Lithium Case Management & Portal   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Sep 26, 2017

No incidents reported today.

Sep 25, 2017

No incidents reported.

Sep 24, 2017

No incidents reported.

Sep 23, 2017

No incidents reported.

Sep 21, 2017

No incidents reported.

Sep 20, 2017

No incidents reported.

Sep 19, 2017

No incidents reported.

Sep 18, 2017

No incidents reported.

Sep 17, 2017

No incidents reported.

Sep 16, 2017

No incidents reported.

Sep 15, 2017

No incidents reported.

Sep 14, 2017

No incidents reported.

Sep 13, 2017
Resolved - This issue should now be resolved. Users may notice delayed emails coming to them over the while, but new actions that result in a notification should come at the time expected.
Sep 13, 00:58 UTC
Investigating - At this time, some communities may be experiencing delays with user notifications being sent out (such as subscriptions or general notifications). We are currently working to identify a solution and will update again soon.
Sep 12, 23:38 UTC
Sep 11, 2017

No incidents reported.

Sep 10, 2017

No incidents reported.

Sep 9, 2017

No incidents reported.

Sep 8, 2017

No incidents reported.

Sep 7, 2017

No incidents reported.

Sep 6, 2017

No incidents reported.

Sep 5, 2017

No incidents reported.

Sep 4, 2017

No incidents reported.

Sep 3, 2017

No incidents reported.

Sep 2, 2017

No incidents reported.

Sep 1, 2017

No incidents reported.

Aug 31, 2017

No incidents reported.

Aug 30, 2017
Resolved - This incident has been resolved.
Aug 30, 16:04 UTC
Monitoring - Facebook has updated their bug status indicating this issue has been addressed. We're continuing to monitor on our end to confirm resolution.
Aug 30, 13:30 UTC
Identified - There is a known bug on the Facebook end (https://developers.facebook.com/bugs/261578841015508/) that is causing responses to private messages to not work. We are looking into any and all potential workarounds on our end as well as reaching out to Facebook for more detail on a potential fix.
Aug 30, 02:31 UTC
Investigating - We have been alerted of an issue while responding to private messages on Facebook. We are currently investigating and will update this status as soon as we know more.
Aug 30, 02:07 UTC
Resolved - Basic functionality has been restored. Any missing data will be fully restored within the next 24 hours. Thank you.
Aug 30, 01:44 UTC
Investigating - Analytics for Response is currently unavailable for SMM customers in the US. Engineering is investigating and updates will be provided on the status page.
Aug 29, 22:08 UTC
Aug 28, 2017

No incidents reported.

Aug 27, 2017

No incidents reported.